3CX Academy Advanced Certification 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

For Caller ID name modifications, what feature is utilized in 3CX?

Caller ID Filtering

Caller Name Remapping

Inbound CID Reformatting

The correct answer focuses on how Caller ID information can be modified for incoming calls in the 3CX system. Inbound CID Reformatting is a feature specifically designed to manage and alter incoming Caller ID details, ensuring that the correct information is displayed to the receiving party.

This feature is essential for organizations that may need to adjust the format or details of the Caller ID for compliance with local regulations, branding purposes, or simply to enhance caller recognition. For instance, businesses may want to replace an unknown number with a recognizable name or modify the display of the number to fit specific formatting requirements.

The other options, while related to Caller ID in various capacities, do not specifically address the feature used for direct modifications of the incoming Caller ID display. This highlights the importance of understanding the differences between these functionalities within the 3CX system architecture.

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Caller ID Management Tool

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